Pnn88 takes every player's privacy seriously. Learn how we collect, use, and protect your personal information with world-class security standards.
All pnn88 player personal information is protected by 256-bit SSL encryption and is never sold to third parties.
Welcome to the pnn88 Privacy Policy. This document explains how pnn88 ("we", "our platform", "the Company") collects, stores, processes and protects your personal information when you use our services — whether through our website, Android or iOS mobile app, or our official communication channels.
As an online sports betting and casino platform serving Malaysian players, we understand that trust is the foundation of our relationship with you. This Privacy Policy is crafted to ensure you know exactly what happens to your information — no vague language, no deliberately obscured terms.
By registering and using pnn88, you agree to the data collection and usage practices described in this document. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
pnn88's Commitment: We never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.
Pnn88 collects your personal information through several means — directly when you register or use the platform, automatically via tracking technologies, and in certain cases, from legitimate third-party sources. Below are full details of the types of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identification number (MyKad/Passport) | Account registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, bank name, deposit & withdrawal transaction history | Payment processing |
| Technical Data | IP address, device type, operating system, web browser, screen resolution | Automatically during use |
| Activity Data | Betting history, games played, total wagering amount, wins | Automatically during use |
| Communication Data | Support chat logs, emails sent, complaints submitted | Interactions with support |
For KYC verification purposes, you may be asked to submit a copy of your identification document such as your MyKad, passport or driving licence, as well as proof of address such as a recent utility bill or bank statement. All documents are processed in a secure environment and stored with full encryption.
Important Note: pnn88 will never request your bank account password or OTP through any communication channel. If anyone claims to be pnn88 and asks for such information, please report it to our support team immediately.
Every piece of data we collect has a clear and legitimate purpose. pnn88 uses your personal information for the following purposes:
Pnn88 does not use your data for automated profiling that could have legal or significant effects on you without human review. Any important decisions regarding your account involve manual assessment by our team.
Pnn88 does not share your personal information with external parties except in the circumstances described below. All data sharing is carried out under strict controls and only to the extent necessary for legitimate purposes:
Our Commitment: pnn88 has never and will never sell, rent, or share your personal information with advertisers, data brokers, or third-party marketing companies for commercial purposes without your explicit consent.
All third-party partners who handle pnn88 player data are bound by strict data protection agreements and are required to comply with the security standards set by the Company.
Data security is a top priority at pnn88. We continuously invest in security infrastructure to ensure your information is always protected against unauthorised access, loss, or damage.
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role by using a strong password, not sharing your login credentials, and keeping your device free from malware.
Pnn88 uses cookies and similar tracking technologies to enhance user experience, analyze platform usage patterns, and maintain the security of your login session. Cookies are small text files stored by your browser when you visit our website.
The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some platform features.
As a pnn88 user, you have the following rights regarding your personal data. pnn88 is committed to making it easy for you to exercise these rights without unnecessary red tape:
We believe you have the right to know what happens to your data. The following are the rights we guarantee to every player.
You may request a complete copy of all personal data we hold about you at any time. Requests will be processed within 14 business days.
If any information we hold is inaccurate or outdated, you may request a correction. Corrected information will be updated within 7 days.
You may request the deletion of your personal data, subject to legal record-keeping requirements (typically 5–7 years after account closure).
Under certain circumstances, you may request that we limit how we process your data while an issue is being resolved or a review is in progress.
You may request your data in a machine-readable format (CSV or JSON) for transfer to another platform if needed.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason. Requests will be processed immediately.
To exercise any of the above rights, contact our support team via Live Chat within the platform or email us at [email protected]. We will respond within 3 business days.
Pnn88 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable laws and regulations. Below are our data retention guidelines:
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
Pnn88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. When material changes are made, we will notify you via:
We encourage you to review this page regularly. Continued use of the pnn88 platform after any amendments are published will be considered acceptance of the revised privacy terms. A version history of this document is maintained and may be requested from our support team.
Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy us for a complete overview of how the pnn88 platform operates.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our Data Protection Officer (DPO) team is here to help:
We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. Your trust is our priority, and we will never take lightly any concerns regarding the personal data you share with us.
Privacy is not just a document — it is embedded in every layer of pnn88's infrastructure and operational culture.
Every piece of data transmitted between your device and pnn88's servers is encrypted using TLS 1.3 protocol — the same encryption technology used by leading banking institutions in Malaysia.
Our identity verification process uses OCR technology and secure automated document verification. Your documents are processed in an isolated environment and are not stored unnecessarily after verification.
Every new login, password change, or withdrawal request will trigger an immediate notification to your registered email address and phone number — so you always know what is happening.
Player data is stored in isolated databases with multi-layered access controls. Only staff with specific authorisation may access data, and all access is logged for audit purposes.
Pnn88 fully complies with international Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) standards. Automated transaction monitoring operates 24/7 to detect and flag suspicious activity.
Pnn88's security infrastructure and privacy policy undergo independent audits by accredited technology audit firms at least twice a year to ensure ongoing compliance.